Cancellation Policies

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Cancellation Policies

Spaceprk allows hosts to choose among three standardized cancellation policies (Flexible, Moderate, and Strict) that we will enforce to protect both filmmaker and host alike. The Long Term cancellation policy applies to all reservations of 28 days or more. Each listing and reservation on our site will clearly state the cancellation policy. Spaceprk may cancel and review any penalties by viewing their filming plans and then clicking ‘Cancel’ on the appropriate reservation.

  • Cleaning fees are always refunded if the filmmaker did not check in.
  • The Spaceprk service fee is non-refundable.
  • If there is a complaint from either party, notice must be given to Spaceprk within 24 hours of check-in.
  • Spaceprk will mediate when necessary, and has the final say in all disputes.
  • A reservation is officially canceled when the filmmaker clicks the cancellation button on the cancellation confirmation page, which they can find in Dashboard > Your Bookings > Cancel.
  • Cancellation policies may be superseded by the Filmmaker Refund Policy, safety cancellations, or extenuating circumstances. Please review these exceptions.
  • Applicable taxes will be retained and remitted.
  • Cleaning fees are always refunded if the filmmaker did not check in.
  • The Spaceprk service fee is non-refundable.
  • If there is a complaint from either party, notice must be given to Spaceprk within 24 hours of check-in.
  • Spaceprk will mediate when necessary, and has the final say in all disputes.
  • A reservation is officially canceled when the filmmaker clicks the cancellation button on the cancellation confirmation page, which they can find in Dashboard > Your Bookings > Cancel.
  • Cancellation policies may be superseded by the Spaceprk Refund Policy, safety cancellations, or extenuating circumstances. Please review these exceptions.
  • Applicable taxes will be retained and remitted.
 
  • Cleaning fees are always refunded if the filmmaker did not check in.
  • The Spaceprk service fee is non-refundable.
  • If there is a complaint from either party, notice must be given to Filmplace within 24 hours of check-in.
  • Spaceprk will mediate when necessary, and has the final say in all disputes.
  • A reservation is officially canceled when the filmmaker clicks the cancellation button on the cancellation confirmation page, which they can find in Dashboard > Your Bookings > Cancel.
  • Cancellation policies may be superseded by the Filmmaker Refund Policy, safety cancellations, or extenuating circumstances. Please review these exceptions.
  • Applicable taxes will be retained and remitted.

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